The Senior Project Manager will lead and coordinate transformative initiatives through all phases of initiation, development, and implementation. As part of the US Insurance Project Management Office, you will ensure launch readiness of products and solutions through close collaboration with Marketing, Sales & Distribution, Finance, Product, Operations and Technology, to ensure outcomes are achieved.

Position Responsibilities:

• Lead end-to-end delivery of initiatives through close cross functional collaboration, with first assignment being AI initiatives.
• Ability to manage multistakeholder teams with interlinked needs, identify and oversee dependencies.
• Work with teams to drive readiness of processes, reporting, controls, and training for impacted teams to ensure smooth adoption of new tools and capabilities.
• Ability to manage projects with net-new build, processes and infrastructure
• Be responsible for the backlog of post-launch actions to ensure market acceptance, working across the business to ensure agreed-upon delivery and timely resolution of any issues or challenges.
• Report regularly on project status, including key achievements, risks, and challenges – taking proactive measures to remove obstacles to success.
• Support in business case development for projects and track to benefit targets and budget.
• Identify resource needs for the project and establish roles, expectations, and goals with team members.
• Participate in negotiation of contract terms and conditions and ensure compliance with contract terms for project consultants and vendors.

Required Qualifications:

• 5-7 years of experience in project management.
• Deep understanding and proven experience with project management tools and methodologies, including Agile.
• Experience working with senior management stakeholders, building trust, and driving impact.
• Strong collaboration, presentation, communication, and influence skills.
• Ability to manage ambiguity, turning these into clear specific actions, driving teams to deliver results.
• Excellent analytical and problem-solving skills.

Preferred Qualifications:

• Experience in Life Insurance or AI projects, highly desirable.
• Experience with Jira and Smartsheet is a plus.
• Curiosity in learning new technologies.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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