This role offers the opportunity to lead and coordinate important projects for the global Actuarial community at Manulife, while shaping how our team organizes, receives, and shares information to many stakeholders across the company. The individual will play a key role in ensuring the initiatives stay on track and critical knowledge and resources are accessible, well-structured, and easy for teams to use. By improving project coordination and information management, this position directly supports the team’s ability to execute efficiently and collaborate effectively. The role provides the chance to work across stakeholders, drive meaningful operational improvements, and develop expertise in project leadership and digital collaboration tools. It is a strong opportunity for someone who enjoys bringing structure to complex work and making systems and teams function better.

Position Responsibilities:

Project Management

• Lead and coordinate multiple projects from planning through execution, ensuring timelines, milestones, and deliverables are met.

• Track project progress, identify risks or blockers, and escalate issues when needed.

• Facilitate meetings, maintain action items, and ensure follow-through from stakeholders.

• Develop and maintain project documentation including plans, status updates, and reports.

• Develop and support written communications and presentation material

SharePoint / Website Management

• Maintain and manage the team’s SharePoint site or internal website, ensuring information is organized, accessible, and current.

• Publish and update content including documentation, announcements, and resources.

• Improve site structure, navigation, and usability to support team collaboration and knowledge sharing.

• Monitor site usage and identify opportunities to improve adoption and effectiveness.

Operational Support

• Develop and maintain standardized processes for documentation, reporting, and knowledge management.

• Support internal communication through structured content and information management.

• Identify and implement improvements to workflows, collaboration tools, and team processes.

Required Qualifications:

• 3-5 years of experience in project management, program coordination, or operational roles

• Willingness and ability to learn subject matter quickly

• Attention to detail

• Strong organizational and time management skills with the ability to manage multiple priorities

• Excellent written and verbal communication skills.

• Bilingualism (English and French) is an asset. If the successful candidate is in Quebec, proficiency in both languages will be required to support our clients from various provinces outside of Quebec.

Preferred Qualifications:

• An actuarial designation, experience working with actuaries, or experience in life insurance is a plus, but not required

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

If you are applying to this role in Massachusetts, please note the salary range is $ 92,475 - $ 160,290 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

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The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.