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Business Systems Analyst

MassMutual

MassMutual

IT, Sales & Business Development
Springfield, MA, USA
Posted on Monday, June 3, 2024

The Opportunity

We’re looking for an experienced Business Systems Analyst (BSA) to join the Wealth and Distribution Technology Team. In this position, you will support key initiatives impacting our wealth management business including providing consultation and analysis to business stakeholders on requirements for new and existing reporting packages and dashboards and, also, defining the translation of domain data models into subject area views that tie into the data governance model.

The Team

We are a cross-disciplined technology team that partners closely with our advisor focused distribution channel. We provide exceptional IT Services, including consultation, project planning and management, business analysis, design and development and quality assurance. Our team leverages a broad set of business knowledge and technical skills leading quality delivery of solutions that enhance the financial professional experience.

The Impact

  • Provide consultation and analysis to business stakeholders on requirements for new and existing reporting packages and dashboards.
  • Use business acumen, communication, leadership skills to develop and document business requirements and data relationships of varying duration, size, and complexity.
  • Elicit, translate, and simplify requirements, decompose high-level business and user requirements into well-written requirements or user stories.
  • Analyze and validate business systems, data document technical requirements, and business/technical process flows.
  • Ensures projects are consistent with design system guidelines and reporting platform application best practices.
  • Partners with program managers and the product owners to execute the delivery roadmap for their stakeholders.
  • Participates in all phases of the development life cycle including requirements gathering and analysis, design, build, test, implementation, and continuous service.

Minimum Qualifications

  • Bachelor’s Degree in Electronic Engineering, Technology, Computer Science or a closely related field
  • 8+ years business and data analyst experience analyzing data and supporting software development from variety of production systems and data platforms
  • 3+ year experience in Database/SQL experience/SQL expertise
  • 1+ year experience and knowledge of ETL and Datawarehouse concepts and processes

Ideal Qualifications

  • Former technical experience is preferred, such as working with data engineering / science / analytics teams or experience developing and/or deploying
  • Prior experience working with tools like MicroStrategy, Tableau, and Qlik
  • Ability to isolate and elicit expected vs. actual experience and recommend the best course of action to address
  • Excellent interpersonal communication, coordination, requirement gathering and planning skills with cross functional teams
  • Special combination of technical skill and business acumen, along with a high degree of confidence
  • Logical reasoning and deduction skills (ability to connect the dots)
  • Skilled in applying judgment to balance process compliance with achievement of business objectives
  • Strong organizational skills and detail oriented
  • Outcome oriented with the ability to drill down from the big picture to process details
  • Ability to communicate objectives, plans, status, and results clearly
  • Ability to understand and translate business needs into technical requirements
  • Ability to collaborate across diverse teams and organizations

What to Expect

  • Weekly meetings with the Wealth Management Technology Team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-SC1

Salary Range:

$115,900.00-$152,100.00

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.