Strategy & Delivery Compliance Consultant

Shared Services Compliance Team

Full-Time

Springfield, MA or Boston, MA

The Opportunity

As a Strategy & Delivery Compliance Consultant, you will manage technology for the Compliance & Ethics (C&E) organization. Responsibilities may also include the execution of strategic support functions such as finance, project management, continuous improvement, and change management. The right candidate will be excited by the prospect of solving complex problems, is driven to enable users to succeed, and can build effective stakeholder relationships.

The Team

The Strategy & Delivery Team, as a part of the larger Shared Services Team, supports our internal compliance partners. The team’s focus areas include strategic planning, vendor management, continuous improvement, project management, and operations. We have a mix of technical resources with business knowledge and partner with our peers to deliver and manage exceptional technology-driven solutions to advance the C&E organization.

The Impact

• Building strong and enduring relationships with compliance partners.
• Providing support through knowledge of products, compliance requirements, technical benefits, and limitations.
• Supporting C&E-wide strategic initiatives, including communications, readiness, planning, and roll-out.
• Possessing industry understanding of the services provided, and the technologies/products used.
• Proactively partnering with compliance teams to identify opportunities to enhance compliance programs through vendor solutions, including analyzing and automating manual tasks.
• Serving as technical liaison between compliance partners and vendors while working closely with the business and ETX. This includes enhancements, monitoring SLAs, and production support.
• Responsible for user access management, supporting internal and external audits related to vendor solutions, drafting test plans and conducting user acceptance testing when necessary.

The Minimum Qualifications

• Bachelor’s degree or equivalent business experience.
• 7+ years of experience related to vendor management.
• 3+ years of experience managing complex projects.
• 3+ years of financial services experience.
• Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA.

The Ideal Qualifications

• Ability to quickly learn new tools and business processes.
• Experience with RFPs and implementing new applications.
• Experience translating business requirements into to technical requirements/solutions.
• Experience with readiness and change management practices.
• Experience working with cross-functional teams.
• Comprehensive knowledge of the workplace.
• Outcome-oriented with the ability to drill down from the big picture to process details.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Shared Services and Strategy & Delivery teams

• Focused one-on-one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-FT1

Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.