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VP Group Strategy Director, Social

Mullen Communications

Mullen Communications

Boston, MA, USA
Posted on Wednesday, November 15, 2023

At MullenLowe we put creativity at the center of everything we do.

We are a culture of makers who are committed to craft and always hungry for what’s next.

We are entrepreneurial in spirit, disarmingly honest and embrace out of the box thinking with different points of view.

We are on a mission to do great work that drives our clients’ business and shapes their brands.

Work that is modern, disruptive and in culture.

Work that people will talk about and share with their friends. And most of all, great work that makes you think and feel something.

If you’re looking to have impact in building a creative culture of belonging, this is the place for you!

Position Overview

Lead strategic direction of social practice for Boston office. Directly manage social team, including regular performance feedback, goal-setting, and management of team’s structure and development. Define, document and enforce scalable, repeatable processes and deliverables that ensure excellence in social strategy, execution, optimization and community engagement. Ensure profitability and growth of social practice as an integrated part of overall offering. Continually assess tools and resources used by social team and recommend actions to enhance the team’s performance and profitability. Stay abreast of industry trends and technological advances in social space to ensure agency stays competitive. Serve as client liaison, strategic leader, and point of escalation for largest and highest priority social clients. Provide thought leadership through internal and external publishing and presentations.


Bachelor’s degree in Marketing, Advertising or social sciences field, and three years of work experience as a Strategist, Senior Strategist, or Strategy Manager or Director. All required experience must have included developing and leading an agency’s hybrid social strategy and content team; developing, documenting and leading the agency’s social strategy development and implementation; establishing and running an agency’s live event social response and crisis response protocols, as well as leading an agency’s approach to real-time or reactive social content creation; representing social & digital strategy in new business pitches; and leading social and digital strategy on consumer brands. Must have demonstrated thought leadership in social media field, by authoring at least 2 published articles or blog posts, and/or speaking at conferences and/or higher education institutions at least 4 times, and/or teaching a course in social media strategy or community management.


The salary for this position is $175,000. 9AM-6PM, 40 hours/week, Monday-Friday. This role entails hybrid work, with time split between working in our Boston, MA office and flexibility to telecommute from another U.S. location.

The work is never perfect, so how could we ask that of our applicants? What we do seek out at MullenLowe are original thinkers with a thing for unconventional ideas that solve tomorrow’s big problems. Is that you? Check doubt at the door and apply for the roles that will excite and challenge you in new ways.

EEOC Statement:

At MullenLowe U.S., we believe openness is fundamental to creativity. We’re open to different approaches, perspectives, and ways of thinking that come from working with people from diverse cultures, ethnicities, and sexual orientations, and we don’t believe we can get to the best place creatively without them. We strongly encourage women; Black, Indigenous, and People of Color (BIPOC) individuals; LGBTQ+ individuals; people with disabilities; people of all ages and religion; members of ethnic minorities; foreign-born residents; and veterans to apply.

We do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, sexual orientation, age, marital status, veteran status, or any other basis prohibited by law.

Black At MullenLowe:

We signed a pledge with In For 13 to be the change we want to see in the advertising and production industry by elevating the representation, inclusion, and advancement of Black talent across our agency. We stand committed to this pledge and our goals to continually evolve into a workforce rich with diversity of thought, experiences, perspectives, and people.

You must be eligible to work in the United States to be considered for this role.

This job description is subject to change at any time.

Work is regularly performed in a professional office environment and routinely uses standard office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: disabilityaccommodations@mullenlowe.com - please include your location in the subject line of your email (BOS, NY, LA, WNS)

MullenLowe is an EEO/AA M/F/Disability/Vet Employer.
MullenLowe participates in E-Verify.