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Data Analyst



IT, Data Science
Canton, MA, USA
Posted on Thursday, August 17, 2023

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

A key role in the Corporate Data and Analytics organization, the Data Analyst will use analytic tools and processes to unlock the value of data and deliver insight on business performance. These insights will support business critical decisions and ultimately enterprise strategic business objectives.

Key Responsibilities/Duties – what you will be doing

Duties and Responsibilities


  • Demonstrate strong business problem comprehension, by developing analytic use cases (Who? What? Why?) that accurately capture business needs
  • Use programming and analytical skills to address analytic use cases, applying statistics where appropriate
  • Apply visualization best practices and data storytelling techniques
  • Apply a high level of QA rigor, proactively leveraging external validation sources and peer review
  • Develop documentation and methodologies for analyses and deliverables
  • Deliver a clear and concise presentation of findings to business owners and peers, tailoring the presentation to the audience
  • Monitor business adoption and utilization of analytic output, and solicit business feedback
  • Demonstrate problem solving aptitude through critique of analytic methodologies and studies completed by peers and third parties
  • Exemplify the characteristics of a lifelong learner, consistently seeking additional training and build knowledge/experience of business acumen, tools, languages, and data sources
  • Act as a Lean Thinker, applying continuous improvement philosophies and approaches to identify and address inefficiencies in your day-to-day work
  • Meet assigned timelines and escalates risks or barriers as needed
  • Perform other duties as assigned


  • Perform analytical troubleshooting, capability building, and ad hoc requests of monthly provider claims files, including communication with external stakeholders
  • Support the activities of a cross-functional team charged with the following objectives
  • Produce standard reporting and analytics for risk-based providers
  • Generate hypotheses for provider medical cost trends and quality performance
  • Initiate analyses designed to test trends, understand performance variability (at a group and physician level), and suggest opportunities for performance improvement
  • Act as a liaison between corporate stakeholders and the IT department to ensure transparency and timely communication of questions or issues
  • Perform ad hoc analyses as required based on provider inquiries and internal business needs

Qualifications – what you need to perform the job


  • Bachelor’s degree in an analytics-related field

  • 3-5 years of experience, preferably in a payer/provider setting


  • Moderate to complex analytics experience required

  • Intermediate programming skills (e.g., SAS, SQL, R, Python) required

  • Applied statistical experience required

  • Tableau or similar data visualization tool development experience preferred

  • Visualization best practices and data storytelling methods required

  • Experience with health insurance claims data preferred

  • Demonstrated ability to manage tasks independently, take ownership of responsibilities and meet deadlines

  • Strong written and oral communication skills

  • Passion for data and problem-solving


  • Must be able to work under normal office conditions and work from home as required.

  • May be required to attend meetings at other company locations or other external meetings.

  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.

  • May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.