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Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

Harvard Pilgrim Health Care Institute (HPHCI) is currently seeking a highly motivated individual to join the Division of Chronic Disease Research Across the Lifespan (CoRAL) within the Department of Population Medicine (DPM; www.populationmedicine.org) as a Project Manager. The DPM is jointly sponsored by Harvard Medical School and the Harvard Pilgrim Health Care Institute.

The ECHO Operations Project Manager will join our team as we begin building a new pregnancy and child cohort as one of the sites of the national Environmental Influences on Child Health Outcomes (ECHO) Program at NIH (https://echochildren.org/). Pregnant participants will be recruited through our partner site at Beth Israel Deaconess Medical Center (BIDMC), and HPHCI will begin study visits with moms and babies during infancy. HPHCI previously participated in the first cycle of ECHO with our already-established longitudinal cohort, Project Viva (founded in 1998), and we are very excited to be start a new cohort 25 years later.

The ECHO Operations Project Manager will manage a team of research assistants who will conduct in-person and remote research visits with our enrolled ECHO participants. Responsibilities will include managing visit operations, hiring and supervising research assistant staff, serving as the cohort site lead staff trainer, managing local and central IRB protocols, performing quality control on field operations, managing the participant tracking system, and assisting the Program Manager in managing project finances and grant reporting. The Project Manager reports to the Project Viva/ECHO Program Manager and will interact with the investigators, project staff, and staff from collaborating institutions. This position requires excellent management and communication skills to create and manage an exceptional, high-performing research team, and for close collaboration with investigators and other project staff.

Key Responsibilities/Duties – what you will be doing

• Learn all study visit components to effectively manage day to day operations, field data collection, the staff team, and quality control processes; serve as the study site lead trainer and perform study visits as needed.
• Oversee implementation of centrally developed study protocols and data collection instruments in collaboration with the management team, investigators and other stakeholders. Update and maintain IRB protocols and approvals. Attend trainings and monitor compliance with central ECHO policies and procedures.
• Manage the Ripple participant tracking platform in collaboration with study management at BIDMC.
• Supervise 2-8 research assistants in accordance with HPHCI policies. Provide leadership and cultivate a cohesive enthusiastic field research staff team dedicated to high quality research standards. Oversee recruitment, hiring, and training of new field staff. Create and manage staff work schedules in accordance to project needs. Monitor and evaluate performance of staff and provide constructive feedback. Foster team enthusiasm for the work such that it translates into excellent scientific data collection and high retention of the cohort participants.
• Other duties and projects as assigned.

Qualifications – what you need to perform the job

Education, Certification and Licensure

• Bachelor's degree required. A Master’s degree in a related field is preferred. Experience mentoring junior staff.

Experience (minimum years required):

• Four or more years of relevant experience coordinating or managing small to medium, multi-site projects and cross-functional initiatives, using standard PM methodologies in a health care or academic environment or similar.
• Experience supervising junior staff.

Skill Requirements

• Able to communicate and collaborate effectively and regularly with senior staff in the organization. Experience managing relationships with external partners, subcontractors, and vendors. Able to work independently with excellent judgment, prioritize work, operate under tight deadlines, and meet deadlines.
• A solid understanding of a research environment, preferably including experience with IRB submissions. Able to organize and track budget expenditures. Understanding of basic risk management principles.
• Proficiency with various software packages, including Microsoft Word, Excel, Access, Power Point, and other desktop tools.
• Fundamental critical thinking skills, including the ability to review and assess assumptions and demonstrably use prior experience to inform future work. Able to take initiative, effect and monitor change, and serve as a role model to team members.
• Able to handle confidential and sensitive information discreetly.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

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Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.