Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

The Senior Account Executive is responsible for servicing the account and broker, retaining the account and membership, and increasing penetration in an established account. The Senior Account Executive is the primary link between the employer and Point32Health and is expected to provide most appropriate service, products, and premiums to meet customer needs for the assigned book of business.

Key Responsibilities/Duties – what you will be doing

• Manages strategic broker and customer relationships within the mid-large account segment, including self-insured groups and association relationships.
• Serves as primary contact between account, broker and Point32Healthfor information including products, benefits, and the value and quality of Point32Health.
• Acts as consultant on plan design, negotiates rates, and works with internal service areas such as Account Services to provide customer service solutions.
• Develops and implements an overall strategic sales plan to increase membership quota levels. Actively participates in product development and other strategic initiatives in the mid-large account segment.
• Acts as a team resource for escalated issues. Responsible for RFPs, reports, membership projections; updates sales data systems; gathers competitive information. Maintains current and thorough knowledge of Point32Health products, benefits, systems, health care industry, legislation, etc. through training and sales software.
• Attends health fairs and other client meetings and coordinates site visits. Prepares and delivers presentations. Accountable for appropriate level of entertaining clients and monitoring expenses. Perform out-of-the-box thinking, collaborate with others, and make a difference every day.
• Other duties and projects as assigned.

Qualifications – what you need to perform the job

Qualifications – what you need to perform the job

Certification and Licensure

• Must have current State Producers License for health and life insurance.

Education, Certification and Licensure

• Required: bachelor’s degree

Experience (minimum years required):

• Required: (minimum) 5-7 years of professional experience
• Preferred: 5-7 years of sales experience as well as experience in a sales or customer service environment.
• Demonstrated ability to work with Brokers and Clients.

Skill Requirements

• Requires knowledge of sales automation software. Problem solving with internal and external customers.
• Demonstrates analytical, communication, telephone, and PC skills. Maintain a positive, professional business image. (CRM, Word, Outlook, PowerPoint, Excel) Quality control and attention to detail. Interpersonal skills, conflict management and customer service.

Compensation & Total Rewards Overview

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.