Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Reporting to the Director, Benefits, this position will serve as the primary expert in the administration of our retirement plans, ensuring seamless operations, regulatory compliance, and exceptional employee experience. It will also support other areas of employee benefits as needed, contributing to the overall strategy and delivery of comprehensive benefits programs. This position requires strong analytical skills, a deep understanding of retirement plan regulations, and the ability to collaborate across departments to drive efficiency and employee satisfaction.

Job Description

Key Responsibilities/Duties – what you will be doing

Retirement Plan Administration (Primary Focus):

• Oversee day-to-day administration of 401(k), Executive Savings Plan (ESP) and 457(b) plans, including employee enrollment, contribution processing, vesting schedules, loan and hardship withdrawal management, and distribution processing.

• Conduct regular audits and reconciliations to ensure accuracy of plan data, participant accounts, and financial reporting.

• Monitor compliance with ERISA, IRS regulations, DOL guidelines, and plan document requirements; prepare and file necessary forms (e.g., Form 5500) and respond to audits.

• Collaborate with third-party administrators, recordkeepers, and investment providers to resolve issues, implement plan changes, and optimize plan performance.

• Analyze plan utilization trends, costs, and employee feedback to recommend enhancements, such as new investment options or communication strategies.

General Employee Benefits Support:

• Administer financial programs such as tuition, HSA and banking.

• Assist in the administration of other benefits programs (e.g., health insurance, life insurance, disability, FSA/HSA) during peak periods or as business needs arise, including enrollment support, compliance/audit activities, and claims resolution.

• Develop and deliver employee education sessions, communications, and resources on benefits topics to promote awareness and utilization.

• Partner with HR partners and finance teams to forecast benefits costs, budget for plan renewals, and support open enrollment processes.

• Stay abreast of industry trends, legislative changes, and best practices in employee benefits to inform strategic recommendations.

• Maintain accurate records in HRIS systems (e.g., Workday, ADP) and generate reports for leadership on benefits metrics and KPIs.

Cross-Functional Collaboration:

• Serve as a subject matter expert on benefits-related inquiries from employees, managers, and vendors.

• Contribute to benefits committee meetings, vendor RFPs, and annual benefits strategy planning.

• Provide day-to-day support for retirement programs; lead annual 401(k) discrimination testing project; conduct audits to ensure integrity of the plan (i.e. ensure all eligible employees are auto-enrolled). Complete annual true-up process, calculate and apply annual non-elective contribution. Assist with ESP annual enrollment – identify participants, update communications, respond to inquiries.

• Other duties and projects as assigned.

Qualifications – what you need to perform the job

Certification and Licensure

Education

• Required (minimum): Bachelor’s degree or equivalent experience

• Preferred:

Experience

• Required (minimum): 5 + years’ experience managing medium size, cross-functional projects and applying project management principles. Understanding of retirement plan administration.

• Preferred: Experience with Workday or other HR systems. Knowledge of the managed care/ health care industry

Skill Requirements

• Extensive experience managing projects and programs that involve business-to-system and/or system-to-system interactions.

• Experience managing relationships with vendors and outsourcers, strong interpersonal, communication, problem solving, and process management skills and ability to lead, direct, and motivate teams effectively while operating under tight deadlines.

• Ability to provide good judgment, initiative, and sound decision-making to proactively identify and resolve issues.

• Requires the ability to work independently as well as cooperatively in a team environment.

• Proficiency with Microsoft Project, Excel, Power Point, Word, and other desktop tools. Manages data effectively to conduct reporting, identify trends, synthesize and draw conclusions, and articulate a plan of action.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.

• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.

• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Compensation & Total Rewards Overview

We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org