By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Job Location: UK

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience, and qualifications

We have a fantastic opportunity for an Account Manager in our International Corporate team. We operate out of Cardiff, but the position can be completed remotely.

As an Account Manager you will manage a portfolio of clients, ensuring their needs are met and exceeded. From onboarding new clients, coordinating with internal teams, to maintaining ongoing relationships, you'll be the key point of contact. You'll also help protect what we have and generate growth through upselling and cross-selling additional services with existing clients.

Imagine yourself stepping into the dynamic world of Insurance, where every day brings new challenges and opportunities. You'll be there, the trusted advisor for our clients, ensuring their our global claims are managed effectively.

We provide full training, so even if you're new to client relationship management, we can get you up to speed. We value the right qualities more than experience – a proactive mindset, excellent communication, and a client-focused approach are key. Even though you'll be comfortable working independently, you'll be part of a supportive team with dedicated technical and managerial support.

Along with client visits, we are happy for your base to be a balance of our offices and your home.

This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.

The skills you will have when you apply:

Exceptional communication acuity: Able to convey intricate information to clients, contractors and associated parties with precision, articulating complex matters in a manner that secures equitable agreements for all involved

Relationship cultivation: Able to sustain and deepen relationships—both direct and indirect—that influence the breadth of this multifaceted marketplace.

Strategic partnership development: Able to construct and maintain effective alliances with key stakeholders across the International and Global business environments.

Analytical communication capability: Confident in conveying MI support, drawing upon the expertise of the Business Analysis team and the full suite of Sedgwick platforms.

Advanced problem‑resolution competence: Skilled in diagnosing issues efficiently, safeguarding established value, stimulating growth through upselling and cross‑selling, and challenging prevailing norms to secure superior outcomes for clients, their customers and Sedgwick.

Rigorous time‑management discipline: Capable of organising weekly schedules independently, prioritising concurrent client demands, meeting deadlines, and overseeing multiple accounts simultaneously.

What is helpful, but not vital, in your application:

• Experience with Excel.
• Understanding of the insurance market dynamics.
• The skills that will be developed once working:

We will provide all the specific training you need to thrive in this role.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience, and qualifications.
• Pension Plan
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.
• Other benefits
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.