Oracle Communications is seeking a senior presales sales consultant to lead customer-facing solution strategy for Billing, Business Support Systems (BSS) and broader communications transformation opportunities. This role supports prospective and existing customers through discovery, technical qualification, solution architecture, compelling presentations, product demonstrations, RFx responses, proofs of concept and transition into delivery.

The successful candidate will combine communications billing and revenue-chain expertise with strong enterprise software architecture, sales acumen and consultative leadership. The role requires the ability to understand customer business and technical problems, translate them into differentiated Oracle Communications solutions, and build trusted relationships with executives, architects, IT leaders, operations teams and partners.

• Lead the presales cycle for Oracle Communications Billing and BSS opportunities, with accountability for technical and functional solution quality.

• Technically qualify opportunities and perform customer assessments to identify business pain, technical requirements, integration needs and sales potential.

• Develop and present business-centered solution narratives that connect billing, rating, charging, revenue management, customer care, order management, CRM, CPQ, ERP/financial systems and OSS processes.

• Own or coordinate RFIs, RFPs, technical proposals, architecture responses, product demonstrations, proofs of concept, limited-scope trials and executive presentations.

• Design and deliver customized demonstrations that show Oracle Communications capabilities in a compelling, customer-specific way.

• Act as a trusted advisor and technical expert for customers, sales teams, services teams and partners throughout the sales cycle.

• Partner with account teams to uncover business in both existing accounts and new prospects, translating functional and technical pain points into value-led opportunities.

• Guide sales strategy with practical input on product positioning, competitive differentiation, implementation considerations and business benefits.

• Coordinate regional and global solution experts, product management, engineering, consulting, marketing and external partners to deliver high-quality customer outcomes.

• Provide direction, coaching and mentoring to other sales consulting resources, including knowledge transfer, opportunity guidance and repeatable demo or RFx assets.

• Facilitate the transition from presales to delivery so customer context, solution intent and Oracle commitments are carried forward clearly.

Total solution selling

Demonstrated leadership in selling complete communications solutions, including enterprise software, cloud services, implementation services and partner-enabled delivery models.

Billing and BSS expertise

Ability to explain and position billing, rating, charging, revenue-chain and BSS capabilities, including how they integrate with CRM, CPQ, order management, ERP/financial systems and OSS processes.

Technical and business support to sales

Strong ability to support sales teams with discovery, solution design, sales tools, competitive positioning, technical guidance, customer deliverables and credible business-value messaging.

Opportunity discovery and qualification

Proven ability to identify customer pain points, assess technical and functional fit, uncover business value and define the most appropriate Oracle Communications solution.

Customer credibility

Track record of selling or supporting mission-critical enterprise software and establishing credibility as a technical leader, business consultant and trusted advisor.

Team enablement

Ability to mentor sales consulting peers, coordinate specialist input and help maintain a consistent, high-quality presales approach across complex opportunities.

The primary focus is Billing/BSS, with the expectation that the candidate can connect billing conversations to the broader Oracle Communications solution footprint and the customer's end-to-end operating model.

• Billing and revenue-chain processes, including rating, charging, billing, invoicing, collections, adjustments, account management and billing care.

• BSS integrations with CRM, CPQ, product catalog, order management, customer care, ERP/financial systems, data platforms and partner ecosystems.

• Communications service provider processes across consumer, business, wholesale and enterprise segments.

• OSS/BSS alignment, including customer order management, service order management, service fulfillment, inventory, orchestration and activation where relevant to the opportunity.

• Cloud, automation, analytics and AI-enabled business outcomes that improve customer experience, operational efficiency, monetization and revenue assurance.

• Representative Oracle Communications capabilities may include billing and revenue management, charging, order and service management, unified inventory, automated activation and related Oracle Communications applications as applicable.

• 8+ years of experience in telecommunications, enterprise billing, BSS, presales, sales consulting, product specialization, professional services or comparable customer-facing enterprise software roles; 10-12+ years is preferred for senior lead candidates.

• Deep telecommunications or enterprise billing experience, ideally gained at a communications service provider, large enterprise IT organization, BSS/billing software vendor or systems integrator.

• Strong knowledge of rating and billing systems, including integration with CRM, CPQ, order management and ERP/financial systems.

• Experience supporting high-value enterprise software sales cycles, including discovery, technical qualification, RFx responses, presentations, demonstrations and POCs.

• Ability to understand complex technical requirements or problems and convert them into clear solution options and sales opportunities.

• Solid understanding of enterprise application architecture, integration patterns, deployment considerations and full life-cycle application implementation.

• Excellent written, verbal, presentation, demonstration and interpersonal communication skills.

• Independent, self-motivated and willing to continuously learn product, industry and competitive knowledge.

• Ability to manage multiple customer opportunities and priorities simultaneously while maintaining high-quality deliverables.

• BA/BS degree or equivalent experience; a technical degree or business degree combined with technical discipline is preferred.

• Experience selling or positioning cloud solutions, including SaaS, PaaS or cloud infrastructure patterns.

• Hands-on familiarity with technologies such as XML, XQuery, XSLT, web services, APIs, JMS, Java, WebLogic/J2EE, Oracle Database, Linux and middleware or enterprise integration platforms.

• Experience with Oracle Communications products, Oracle Cloud Infrastructure or comparable communications-industry BSS/OSS platforms.

• Understanding of modern communications architectures, TM Forum frameworks, open APIs, order-to-cash processes and customer experience transformation.

• Software implementation background, including analysis, design, configuration, testing, project management or delivery transition.

• Experience working with systems integrators, software partners, network equipment vendors and broader partner ecosystems.

This role works within virtual account teams that may include sales, sales consulting, consulting services, product management, engineering, marketing, customer success and external partners. The role also requires frequent engagement with customer executives, business owners, enterprise architects, IT leaders, billing operations, finance stakeholders and transformation teams.

• Progression and closure of Oracle Communications Billing/BSS pipeline through high-quality presales execution.

• Customer confidence in Oracle's ability to address billing, revenue-chain and broader communications transformation needs.

• Successful delivery of tailored demonstrations, RFx responses, POCs, assessments and architecture workshops.

• Clear, value-led positioning of Oracle Communications solutions against customer requirements and competitive alternatives.

• Effective coordination of Oracle and partner resources across complex sales cycles and smooth transition into delivery.

• Practical enablement of presales peers through coaching, reusable assets and solution guidance.

• A competitive compensation and benefits package.

• Learning and development opportunities to advance your career.

• Support for health, wellbeing and retirement planning.

• Employee resource groups that champion diverse communities.

• An inclusive culture that values what makes each person unique.

Recruit for a senior Oracle Communications presales professional with credible Billing/BSS domain depth, strong customer-facing sales consulting skills, and the ability to connect billing and revenue-chain conversations to broader communications transformation. Prioritize candidates who can lead discovery, RFx responses, demos and POCs; communicate with executives and architects; work across Oracle and partner teams; and mentor other presales resources in complex opportunities.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

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Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

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Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $91,800 to $141,800 per annum.
US: Hiring Range in USD from $45.43 to $89.90 per hour; from: $94,500 to $187,000 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

Vacancy Type - Replacement Position

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As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.