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Quality Assurance Analyst II - Ticketing System

TJX

TJX

IT, Quality Assurance
Marlborough, MA, USA
Posted 6+ months ago

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: 300 Value Way Marlborough MA 01701

What you’ll discover

  • Inclusive culture and career growth opportunities
  • Global Organization which collaborates across U.S., Canada, Europe and Australia, click here to learn more!
  • Challenging, collaborative, and team-based environment!

The Opportunity: Contribute to The Growth Of Your Career

Hands-on Quality Assurance Analyst II to join TJX's North American Supply Chain Solution Delivery team. In this role will be a part of Supply Chain Team responsible for delivering on key initiatives in our retail Price Ticket and Supply Chain labeling space.

Providing QA Testing support of enterprise scale systems to meet business needs for an international retail company. Provide testing support that address critical business needs and key enhancements to our product suite across 25+ distribution center sites globally. Prior familiarity with Automated Testing will help enable testing capabilities of our software systems.

What you will need:

  • 3-5 years solid knowledge of QA methodologies and different types of testing
  • Hybrid role – requires working on-site at corporate office 2 + days a week in Marlborough, Massachusetts.
  • Proven ability to analyze, innovate, architect, design and develop test scripts/cases
  • Agile Framework experience

  • Ability to work autonomously, as well as, collaboratively applying problem solving, critical thinking skills
  • Ability to multi-task and alter direction as priorities change, lead large projects and/or program workload
  • Hardworking, eager with desire to continue growing and learning

Plus skills:

  • QA tester experience - ticketing/warehouse management/supply chain testing desired
  • Atlassian tools (JIRA, Confluence) and test management (Zephyr) knowledge – or similar tools
  • Knowledge of Microsoft SQL Server with the ability to write queries, understand database architecture and incorporate data validation/mining into test activities
  • Bachelor Degree or equivalent

What you’ll do

Responsibilities:

  • Analyze and understand requirements, devise a test plan to cover the requirements, develop high-level test scenarios that implement the strategy and elaborate scenarios into detailed test cases.
  • Own the QA role throughout each project, including:
      • Consumption of requirements
      • Creation and execution of tests (manual and automated)

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  • On-site testing that includes the use of industrial printer hardware
  • Monitoring/reporting of testing progress, incorporating schedule/scope changes as needed
  • Identification and management of defects
  • Triage and root cause investigation of complex defects, determine when and what to re-test

  • Understand the build and deployment pipeline for automation
  • Build and maintain subject matter expertise for the systems under test and use that expertise to create, maintain, and extend the automation repository
  • Support Proof of concept activities for new areas of automation, collaborate with the business and development teams to produce requirements that are well-documented and clear

  • Participate in team process improvement. Understand development lifecycle, participate in its continuous improvement
  • Assist in planning and coordinating the implementation of new QA Technologies

Learn more about our dedication to an Inclusive and Diverse workplace Here

Join us and Discover Different at TJX, click here to learn more.

We care about our culture, but we also prioritize your needs and the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.

  • Competitive Pay
  • Hybrid Work Environment
  • Weekly paychecks
  • Paid time away
  • Programs to support environment and corporate responsibility
  • TAAP – TJX Associate Assistance Programs
  • Associate Discount
  • Career Development Opportunity
  • Be part of an inclusive team

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Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn about how our benefits can make a difference for you.

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 300 Value Way Marlborough MA 01701