At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career

The Senior Employee Relations Analytics and Experience Manager plays a pivotal role in enhancing TJX employee experience by leveraging data-driven insights and strategic leadership. They will lead and develop the team that oversees various programs and processes, using HR data analytics to proactively identify opportunities, strategize solutions, and provide insight/resources to HR partners to better support employees, improve engagement, and reinforce the Company’s cultural values. With a strong focus on collaboration, this position builds cross-functional relationships, oversees comprehensive reporting strategies, and supports critical Employee Relations functions. The ideal candidate brings a blend of analytical expertise, leadership experience, and a passion for creating a positive and engaging work environment. This is a hybrid position based in our Framingham, MA offices.

Major Areas of Responsibility

• Source, compile, and interpret key business data that impact the employee experience
• Identify, design, and perform statistical analyses and make recommendations on complex employee experience issues
• Create data visualizations that make complex data easier to understand, and package the data story into a polished presentation for Leadership review
• Develop and leads strategies to support team innovation, technology integration, process improvement, and collaboration in the Employee Relations space.
• Develop strategy and execution of all Employee Relations reporting
• Coach and guide HR/ER leaders on future trends of ER as well as the overall employee experience
• Lead and prioritize work for the Employee Experience Team to include, but not limited to: Internal support programs, Service Awards, and programs that impact the employee experience
• Manage members of the Employee Experience team, providing coaching, guidance, and career development
• Establish and lead administrative and logistical strategies that align with ER Center of Expertise (COE) priorities and individual growth for Employee Experience team

• Build close relationships with TJX departments and functional areas to support the employee experience
• Take an active role in all areas of Employee Relations to include lending support on workplace investigations, pulse checks, and other critical processes

• Special projects as assigned

Who We Are Looking For

• Bachelor’s Degree or equivalent experience
• 5-7 years of human resources/Employee Relations experience, with at least 2 years direct team leadership
• 3 years data analytics/reporting experience
• Proven record of delivering actionable business insights, reporting, and story telling
• Outstanding analytical and problem-solving skills, ability to interpret complex data sets, build actionable insights, and present findings clearly
• Experience with data visualization tools (e.g. Power BI, ServiceNow) and data integration
• Microsoft Office Suite proficiency with advanced expertise in Excel
• Strong interpersonal skills, with team orientation, and the ability to collaborate, partner and build effective working relationships with internal partners
• Proven learning agility, critical thinking, and strategic mindset
• Developed communication, organization, and strategic planning skills
• Outstanding attention to detail and solution-driven problem-solving ability
• Ability to multitask and adjust to competing priorities in a fast pace, dynamic work environment

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